Phone Support in Cloud Web Hosting
As we have live telephone support 14 hours every day, you will be able to call us and talk to our customer support representatives to get more information about the cloud web hosting services that we offer and make sure that our servers match the system requirements for your websites prior to buying anything. For your convenience, we now have telephone numbers on 3 continents so that you can call the one nearer to you - in the United States of America, the UK or Australia. In case you are already an existing customer, you'll be able to phone us about general and billing matters, and about some technical issues. In case the situation is strictly technical or it needs more time to analyze, you'll have to use our ticketing system, that will allow both you and our tech support crew to monitor the information given by each side.
Phone Support in Semi-dedicated Hosting
We provide live telephone support 14 hrs daily as part of the support services for each and every semi-dedicated server package that we supply. Due to the fact that some issues are more difficult and time-consuming, you may need to open a ticket in case you come across such a problem, still for all billing, general or small-scale technical issues you can always call us and we'll help you right away so as to save you the time you'll have to spend on opening a support ticket. Even if you do not have an account yet, you are able to find out if you can host your internet sites on our high-tech cloud platform or you will be able to receive any other general info about our semi-dedicated services. We have local phone numbers in the USA, the UK and Australia as well as a global number, so that you will be able to call the one which is closer to your region.