Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client assistance crew is taught to fairly quickly attend to all of our cloud web hosting services users’ requests and information demands. Through our ticket system, you are able to share your inquiry and a support staff fellow member is going to go back to to you in only max an hour. In fact, practice has demonstrated that the typical reaction time is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is provided by a group of educated technicians who’re prepared to answer your issue quickly. It is easy to speak to the technical support team by starting a tech support ticket from your Website Control Panel or by submitting us an e–mail. On business days, you may as well call us on the phone or use the online chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want guidance while working on your sites within the Control Panel, you are able to always select the Help control key and locate your query in the variety of articles or blog posts that will come up. We have also turned many of the articles and reviews into video clips. The listing of training videos will show up if you click the Videos press button available on the top right.