Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Website Control Panel you can find a detailed Help Center section offering heaps of how–to articles and frequently asked questions. They are contributed by our support team of competent technicians. Just type in your question and our smart software will offer you the best answer.

  • Top quality support service
  • Tutorial Videos

  • We have prepared a collection of instructional video tutorials that detailedly illustrate how to troubleshoot a typical problem associated with your cloud web hosting services account. You will find the educational videos in the Help Center section.

  • Intuitive help center
  • A 1–Hour Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 help desk service with a one–hour response guarantee. A team of proficient techs will be at your disposal to answer all the enquiries that you could possibly have. During non–busy periods, a response will be supplied in even less than twenty minutes.