Help and Support Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Response Guarantee

  • Each ticket that you submit to our tech help Department will be attended to in about 1 hour. The popular queries will be replied to immediately. However, if the assistance question you have sent needs some help from a qualified administrator, we are going to address the ticket to him and will let you know about the postponement.

  • Top quality support service
  • Expert Tech Help And Support Service

  • We give you 24/7/365 technical help via a turbo–fast ticketing application built into your Control Panel. You’re able to write to us anytime about any of the applications that come pre–installed on your virtual server, including the chosen Linux OS version, the server admin panel and our custom created Website Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • Each part of the Website Control Panel that is provided cost–free with your VPS offers you an internal knowledge base. You’ll find a collection of illustrative how–to posts and a group of step by step video lessons that present all the regular site supervision tasks. You can use them by pressing the Help or Video buttons in the top right side of each Control Panel section.